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WETCO Solutions

Water Treatment Support When You Need It

From initial site inspection to installation, maintenance, and delivery, WETCO provides practical service support based on the requirements of each customer.

WETCO Solutions

Solutions Built Around Your Requirements

Every customer has different requirements.

You may need an inspection before deciding on the next step, installation for equipment purchased from WETCO, maintenance for existing equipment, or transportation for your order.

WETCO provides each service according to the actual requirement rather than permanently linking services to individual products.

Site Inspection

WETCO can arrange an initial site inspection to review the requirement, existing conditions, and available information before the appropriate next step is determined.

An inspection may take place before a final product selection, quotation, or scope is confirmed.

Any applicable inspection details and fees are confirmed with the customer before the visit.

Installation

When products or equipment purchased from WETCO require installation, our technical team can arrange the installation according to the confirmed order and agreed scope.

The installation request is connected to the relevant order or receipt so the technical team can identify the equipment and components included in the installation before visiting the site.

Maintenance

When water treatment equipment requires technical attention, WETCO can review the reported issue and arrange the appropriate maintenance service according to the available equipment information and required scope.

Customers should provide the available equipment details and a clear description of the issue to help the technical team review the request.

Delivery & Transportation

When water treatment equipment requires technical attention, WETCO can review the reported issue and arrange the appropriate maintenance service according to the available equipment information and required scope.

Customers should provide the available equipment details and a clear description of the issue to help the technical team review the request.

OUR PROCESS

A Proven Process.
Consistent Results.

01
Choose the Service

Select Site Inspection, Installation, Maintenance, or Delivery & Transportation.

02
Contact WETCO

Visit the Contact page and share the relevant information about your requirement.

03
Request Review

Our team reviews the information provided and identifies any additional details that may be required.

04
Service Confirmation

The applicable service scope, timing, and commercial details are confirmed with the customer before proceeding.

05
Service Execution

The assigned technical or delivery team carries out the confirmed service.

Why WETCO

Why Clients Leaders
Choose WETCO

Experienced Service Team

Highly skilled engineers and technicians with deep industry expertise and hands-on expetience.

Stock Availability

Wide stock of components and spare parts ensuring quick response and minimal downtime.

Shipping All Over Egypt

Fast and reliable delivery network covering all governorates across Egyps.

9 Worldwide Agencies

Global partnerships that strengthen our capabilities and bring world-class technology to our clients

Frequently Asked Questions

Find answers to common questions
about WETCO services.

Are WETCO services linked to specific products?

Not necessarily. The required service depends on the customer's situation. Installation may relate to products included in an existing WETCO order, while inspection or maintenance may begin as a separate service request.

Can I request a site inspection before purchasing equipment?

Not necessarily. A site inspection can be requested before a final product selection or scope is confirmed. The applicable visit details and fees are confirmed before the inspection.

How do I request installation?

Not necessarily. Contact WETCO and provide the relevant order or receipt reference. This helps the technical team identify the products or equipment included in the installation scope. The applicable visit details and fees are confirmed before the inspection.

What information should I provide for a maintenance request?

Provide the available equipment information, a description of the issue, the site location, and any relevant photos or documents when available.

Can WETCO deliver my order?

Delivery and transportation can be arranged for WETCO orders according to the destination and agreed delivery requirements.

Ready to Find the Right Solution?

Our experts are ready to help you design, deliver and support the ideal water treatment solution for your needs.

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